Privacy Policy | Urban at Montrose

Privacy Policy for Urban at Montrose

Last updated: January 03, 2026

At Urban at Montrose, accessible at urbanatmontrose.holidayfuture.com, one of our main priorities is the privacy of our visitors and guests. This Privacy Policy explains the types of information we collect and how we use it.

If you have questions or need more information, contact us at info@fieldhybs.com

or via our Contact page.

This Privacy Policy applies only to our online activities on urbanatmontrose.holidayfuture.com. It does not cover information collected offline or via other channels.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We make it clear when we request personal information (e.g., during booking inquiries, contact forms, or reservations). This may include:

  • Name, email address, phone number, and payment details (processed securely)
  • Stay preferences or inquiry details

If you contact us directly, we may receive additional information such as message content, attachments, or other details you provide.

We also automatically collect standard data when you visit our site, including:

  • IP address
  • Browser type and version
  • Internet Service Provider
  • Date and time stamps
  • Referring/exit pages
  • Click patterns

This helps us analyze trends, manage the site, and improve user experience.

How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our website and booking services
  • Process inquiries and reservations
  • Improve and personalize our offerings
  • Communicate with you (customer service, stay updates, etc.)
  • Send occasional promotional emails (you can unsubscribe anytime)
  • Prevent fraud and resolve technical issues

Log Files

Urban at Montrose uses standard log files as part of hosting analytics. This data is not linked to personally identifiable information.

Cookies and Web Beacons

Our site uses cookies to enhance your experience (e.g., remembering preferences and pages visited). You can control cookies via your browser settings.

Third-Party Services

We may use trusted third-party services (e.g., booking platforms, payment processors, analytics like Google Analytics) that have their own privacy policies.

CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act, you have the right to:

  • Request disclosure of collected personal data
  • Request deletion of your personal data
  • Opt out of any sale of personal data (we do not sell personal data)

We respond to requests within one month. Contact us to exercise these rights.

GDPR Data Protection Rights (EU Residents)

You are entitled to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure (under certain conditions)
  • Restrict or object to processing
  • Data portability

We respond within one month. Contact us for any requests.

Children's Information

We do not knowingly collect personal information from children under 13. If this occurs, please notify us immediately for prompt removal.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with an updated "Last updated" date.

Thank you for trusting Urban at Montrose with your extended stay in Houston.